New Patients

Helping guide you on your journey to improved health and function.

What You Can Expect as a New Patient at FLEXX

Discover what optimal health can do for you with our team of dedicated health professionals. From your first interaction, you'll be embraced by a caring and supportive team, tailored just for your needs. Experience a comprehensive and detailed intake process like never before, designed to gather all the crucial information for an accurate diagnosis. This thorough approach means we can offer you the most effective treatment recommendations, ensuring you achieve the best health outcomes. It's all about putting your well-being first and unlocking your fullest health potential.

We're committed to ensuring our thorough new patient process is as seamless as possible for you. Our belief is that achieving wellness is a team effort, which is why we dedicate time to explain the reasons behind our methods. By understanding your condition and the rationale for our recommended treatments or services, you become an active participant in your health journey, leading to superior outcomes. With us, you're not just receiving care; you're part of a collaborative journey towards optimal health.

New Patient Process

The first step is to speak with our front desk team to schedule the initial examination. This phone call will involve answering questions about your condition, basic demographic information, insurance information, and a team member will provide you with information about our paperwork.

Our front desk team will schedule a comprehensive consultation and examination with our case manager and medical provider. You can expect an email to arrive with a link to our initial paperwork.

When you arrive in our office, you will be greeted by our friendly team. They will have you sign your paperwork. The case manager will take you back to a private room for a detailed consultation.

Once seen for an initial physical examination by our medical provider, the provider will determine if any x-rays are needed. This comprehensive process allows us to see a full picture of your current health and understand your goals with care.

All x-rays are sent to a radiologist to be read, although the chiropractor will review with you briefly any immediate findings noticed on the x-rays.

A second follow-up visit called a Report of Findings will be scheduled within the next 24-48 hours to review the findings from the examination, x-ray findings, treatment recommendations, and all financials will be disclosed prior to administering any care.

After the initial visit, the clinical team will meet to discuss all examination and x-ray findings, patient goals and the team will determine the best course of care to achieve the goals.

The treatment care plan recommendations will be forwarded to our billing and finance manager who will run all insurance benefits against the recommendations. This allows our Case Manager to provide a fully transparent financial estimate based on those values before you ever begin care in our office.

The Report of Findings appointment is where we will share the findings from the examination and x-ray, treatment care plan recommendations ordered by the clinical team, and the financials – including what your insurance benefits do and do not cover.

Finally, you will start your care plan with our team on that day who will thoughtfully and seamlessly coordinate your care.

At FLEXX, we're dedicated to guiding you through a personalized and comprehensive journey to optimal health. From your first call to our detailed consultations and examinations, every step is designed to provide a clear understanding of your health needs and goals. Our meticulous process, combined with a collaborative approach and transparent communication, ensures that you're not just a patient, but an informed partner in your healthcare journey. We believe in empowering you with knowledge and care, setting the stage for the most effective outcomes. Start your journey with FLEXX.

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What should I expect at my first visit to Flexx Chiropractic?

Your first visit begins with a thorough health history review and a discussion of your current symptoms, pain levels, and health goals. We will then perform a physical and postural assessment to identify the root cause of your condition. Based on our findings, we will explain our recommended treatment plan clearly — including how many visits we anticipate, what each session will involve, and what outcomes you can expect. Most new patients receive their first chiropractic adjustment during this initial visit.

Is chiropractic care suitable for my condition?

Chiropractic care is effective for a wide range of conditions including back pain, neck pain, sciatica, headaches, migraines, TMJ pain, sports injuries, whiplash, and joint pain. If you are unsure whether your specific condition is suitable for chiropractic treatment, contact us before your appointment — we are happy to advise you.

What is the difference between chiropractic care and physical rehabilitation at Flexx?

Chiropractic care focuses on diagnosing and correcting spinal misalignments and joint dysfunction through precise adjustments. Physical rehabilitation builds on this by strengthening the muscles and restoring the mobility needed to maintain those corrections long-term. Many Flexx patients receive both as part of an integrated treatment program — this combined approach produces faster and more lasting results than either alone.

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