Flexx Columbus
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New Patients

Helping guide you on your journey to improved health and function.
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Flexx ChiroprcaticPhysical Therapist Columbus
Physical Therapist Columbus

What You Can Expect as a New Patient at FLEXX

Discover what optimal health can do for you with our team of dedicated health professionals. From your first interaction, you'll be embraced by a caring and supportive team, tailored just for your needs. Experience a comprehensive and detailed intake process like never before, designed to gather all the crucial information for an accurate diagnosis. This thorough approach means we can offer you the most effective treatment recommendations, ensuring you achieve the best health outcomes. It's all about putting your well-being first and unlocking your fullest health potential.
We're committed to ensuring our thorough new patient process is as seamless as possible for you. Our belief is that achieving wellness is a team effort, which is why we dedicate time to explain the reasons behind our methods. By understanding your condition and the rationale for our recommended treatments or services, you become an active participant in your health journey, leading to superior outcomes. With us, you're not just receiving care; you're part of a collaborative journey towards optimal health.

New Patient Process

The first step is to speak with our front desk team to schedule the initial examination. This phone call will involve answering questions about your condition, basic demographic information, insurance information, and a team member will provide you with information about our paperwork.

Our front desk team will schedule a comprehensive consultation and examination with our case manager and medical provider. You can expect an email to arrive with a link to our initial paperwork.

When you arrive in our office, you will be greeted by our friendly team. They will have you sign your paperwork. The case manager will take you back to a private room for a detailed consultation.

Once seen for an initial physical examination by our medical provider, the provider will determine if any x-rays are needed. This comprehensive process allows us to see a full picture of your current health and understand your goals with care.

All x-rays are sent to a radiologist to be read, although the chiropractor will review with you briefly any immediate findings noticed on the x-rays.

A second follow-up visit called a Report of Findings will be scheduled within the next 24-48 hours to review the findings from the examination, x-ray findings, treatment recommendations, and all financials will be disclosed prior to administering any care.

After the initial visit, the clinical team will meet to discuss all examination and x-ray findings, patient goals and the team will determine the best course of care to achieve the goals.

The treatment care plan recommendations will be forwarded to our billing and finance manager who will run all insurance benefits against the recommendations. This allows our Case Manager to provide a fully transparent financial estimate based on those values before you ever begin care in our office.

The Report of Findings appointment is where we will share the findings from the examination and x-ray, treatment care plan recommendations ordered by the clinical team, and the financials – including what your insurance benefits do and do not cover.

Finally, you will start your care plan with our team on that day who will thoughtfully and seamlessly coordinate your care.
Physical Therapy Columbus
At FLEXX, we're dedicated to guiding you through a personalized and comprehensive journey to optimal health. From your first call to our detailed consultations and examinations, every step is designed to provide a clear understanding of your health needs and goals. Our meticulous process, combined with a collaborative approach and transparent communication, ensures that you're not just a patient, but an informed partner in your healthcare journey. We believe in empowering you with knowledge and care, setting the stage for the most effective outcomes. Start your journey with FLEXX.
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What Patients Say About Us 

Gwen Sisson
Gwen Sisson
Professional. Friendly. Patient informed throughout every step.
Jeremy Fears
Jeremy Fears
Dr Thomas and Staff are always friendly and make you feel welcome as soon as you walk in. Dr. Thomas has helped get my back, back into its right position, so i can move without pain again. 10/10 recommend.
Amber Morehouse
Amber Morehouse
I go to Flex Chiropractor monthly to get my body adjusted and it has helped me in my everyday life tremendously!
Elyssa Derka
Elyssa Derka
Always love going here! I found them a few years ago at their booth at a comic con and absolutely have loved it since my very first visit! They take very good care of me and always leave me feeling so much better!
Colby Junkin
Colby Junkin
Awesome people!!!
Hal Smith
Hal Smith
Great place too have all your chiropractic needs handled. The customer service is spot on. I recommend Flexx Chiropractic to anyone needing adjustments.
Andrew Hayden
Andrew Hayden
I have been coming here for about 8 months or so. I can truly feel a difference in my body. My neck pain has improved trimendiously as well as my back pain. I would recomend Flexx to all of my friends and even my enemies.
Alice Willis
Alice Willis
I'm glad I chose Flexx. Great service, great staff, great doctors. Over this past year I have experienced improvement in my overall health and Flexx is at the core of that. Thanks Flexx for all that you do for the community and for the patients you serve.
Flexx Columbus
Discover A New Level Of Wellness
2013 Highway 45 N, Suite 1, Columbus, MS 39705
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